FAQs

Will you ship to my zipcode?

We ship to all 50 states! 

Will you ship to my Alaska/Hawaii/Puerto Rico?

We will ship to Alaska and Hawaii, but there will be a higher minimum order on those shipments. 

Will customers know which courier will be shipping their items when they place an order?

All orders will be shipped via FedEx

How does delivery work with refrigerated items?

Everything is shipped in an insulated container with dry ice to keep it cold. We essentially use insulation and coolants to create a mini-fridge and mini-freezer inside your box.
As a result, the perishable foods can stay in the box for up to 72 hours without any problems.

Do I need to be home for delivery?

No. We deliver through the big postal services- USPS, FedEx and UPS. Also, all of our packages are insulated and packed with dry ice meaning that you don’t have to worry about perishables.
As a result, you don’t have to be home to receive a delivery. Move deliveries go through the same process that any other online purchase goes through.

How much will delivery cost?

Delivery will be free for all members-- anywhere in the continental US.

Will Move accept EBT?

We are working on it. Unfortunately, accepting EBT requires a good deal of licensing and approval. We're working hard to get there and hopefully we'll have something within the next year!

Will Move accept PayPal?

Yes! We will be able to accept PayPal